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Linda Carli, Ph.D.: Women face obstacles to achieving leadership roles
(January 2008 Issue)

In 1986, the Wall Street Journal wrote an article about the unwritten barriers imposed on women in business, the so-called "glass ceiling" that keeps women from getting into top management positions. Today, more than 20 years later, some may say that that ceiling has been shattered, with women in top positions in every facet of the business world. But, that doesn't mean it's a cake-walk for women who aspire to leadership. Instead of the ceiling, Linda Carli, Ph.D., a visiting associate professor of psychology at Wellesley College, believes women have to find their way through a "labyrinth" full of obstacles. It is possible to get ahead and many women have done so, but it is not as direct a path as a man might face.

With a woman taking the lead in the race for the Democratic nomination for U.S. President, New England Psychologist thought it would be a good time to investigate the special concerns a woman has to face to take a leadership role. Catherine Robertson Souter spoke with Carli about her recent book (with Northwestern University's Alice Eagly, Ph.D.), "Through the Labyrinth: The Truth About How Women Become Leaders" and the issues a woman still must face in the workplace and beyond.

Q: You talk about the special burdens women must deal with. Explain.
A: The idea of a glass ceiling is no longer appropriate because there is not one monolithic obstacle preventing women's rise to the top but lots of obstacles. For instance, stereotypes affect women and make it more difficult for them to achieve leadership. Research shows that men are seen as more "agentic" which is assertive, confident, knowledgeable, competent, in charge. Women are assumed to be communal - warm, kind, thoughtful, generous, nurturing. The description of women has become prescriptive so that women are not only thought to be nice and warm but they are expected to be this way. If they are not, they are construed to be bitchy, hard, difficult. In order to be an effective leader, women have to prove their competence and establish themselves as warm and communal. They have to be cognitive of both concerns at the same time which is a challenge men don't have to meet. That creates a double bind.

Q: What types of studies have been done on this topic?
A: There are studies that show what happens to women when they are not particularly nice and warm. There was one study done in a work setting that examined the effect of being helpful. When men are helpful, people give them a lot of credit. When women are helpful, no one was impressed in any way. But when she was unhelpful, they thought she was below average and problematic. The same exact behavior helps men and doesn't have any benefit for women.

In terms of competence, there have been studies done on reactions to a resume. They create a resume that is identical in all respects except you have a male or female name. It turns out that men are preferred for all jobs except for the very "feminine" ones, like daycare worker or kindergarten teacher.

There is research where people are asked to describe the ideal manager and then to describe the typical man and the typical woman. The ideal manager has many "masculine" traits and relatively few communal ones. So, the ideal manager is a man. There is only one class of people who doesn't see it this way and see men and women as equally able to manage: American women. They don't find it with any other women or with men anywhere, only with American women.

Q: We've come a long way? We're fighting for ourselves?
A: Well, I guess. That's why it's not really a glass ceiling. There are women in positions of authority, who have gotten through and once a ceiling that's made of glass is broken, it's broken. So our idea is that this labyrinth exists where the twists and turns are created by these various obstacles. Some women can get through to the center where leadership lies but not everybody because they get waylaid or they get lost or they hit a dead-end. It's possible but it's more difficult than the path that men take which is pretty straight and unobstructed.

In the book, we also talk about other issues that women have to confront. One of these issues is that there is still a gap between men and women's income and women advance more slowly. In studies, they control for various human variables, things that sociologists and psychologists believe are predictive of one's promotion and income: education, years on the job, part-time or full-time, whether there have been any breaks in the employment. They controlled for all those measurable variables and there is still a gap in income and in the rate of promotion.

This existing gap suggests the presence of discrimination. One of the obvious obstacles is that women do have more family responsibilities. So, they have to balance everything. There are national studies that show that working women today spend as much time one on one with their children than the stay-at-home mother of the 60s.

The consequence is that the contemporary working woman has no leisure time. Men are beginning to embrace childcare more than before but mothers are still doing a huge amount more.

Q: So, what can women individually do?
A: First, establish absolutely how good you are because there can be no doubt about your competence. You have to work twice as hard to be considered half as good.

Then, temper your brilliance with warmth and communion, niceness. It's not fair. People sometimes say to me, "how dare you tell me to do this?" and I say, "I'm not telling you to do anything at all." This is how the game is set up.

Some say women don't have the personalities it takes to be a good leader but that simply has not been shown to be the case. The personality characteristics that best predict leadership, like extroversion and conscientiousness, men and women have in equal doses. So, there is no reason to obstruct women from being leaders.

Q: And that brings us to Wellesley grad Hillary Clinton and her bid for the White House.
A: Hillary Clinton is an interesting character. When her husband was first running, there was this compulsion to talk about her in very stereotypical ways. There was one question asked about if she baked cookies. These are things that are not raised when it comes to men.

Hillary's gender is very important. To suggest otherwise is naive - the way she is being scrutinized, as front runner true, but also as a woman. The cleavage issue, her toughness, her hardness, her relationship with her husband. Her being a woman does change things.

There are going to be people who will not vote for her solely because she is woman. But we do have data that show that something like 92% would consider voting for a woman if she was of their party. That's the highest percentage ever. But, Hillary has all this baggage no matter what people say on a poll.

Q: Do you think she could make it?
A: It will be very interesting to see how this will play out. The more women you have in positions of authority, the more people's conception of leadership shifts to be more inclusive. Every time you see a woman who is accomplished and warm, an Oprah-like figure, you see a resolution of this double-bind and a new image of leadership emerges. As this happens, this will ease the stereotypes, make it easier for women. People will consider voting for a woman, will be less hostile working for a woman.

A lot can happen between then and now.